Communication Skills
"Good communication skills" is an overused phrase that can be found in virtually every job description ever written. But what does it really mean and how can it be coached effectively? Communication is at the heart of every relationship, every social interaction, every business and every organisation. Everything you do in your personal life and in the workplace results from effective communication and it is essential if tasks are going to be completed and goals achieved. Good communication is a combination of certain key elements including: Listening Skills; Rapport Building; Non Verbal Communication / Body Langauge; Friendliness; Confidence; Clarity; Empathy; Open Mindedness; Respect; Courage and Feedback. Communication Skills can be coached in many ways. Learn some effective techniques for coaching great communication skills from our Mentors and watch your clients grow in confidence and results.